Privacy Policy
Last updated: March 20261. Information We Collect
HamLicenseTestPrep.com collects minimal personal information necessary to provide our service:
Account Information: Email address, password (stored as a secure hash), and optional amateur radio callsign.
Study Progress: Your answers to practice questions, session history, and mastery statistics.
Subscription Information: Your subscription plan and status. We do not store credit card numbers or billing addresses.
Usage Data: Basic usage analytics such as pages visited and features used, collected to improve the service.
2. How We Use Your Information
To provide and personalize your study experience using our adaptive learning algorithm.
To manage your account and subscription.
To track your progress across study sessions and display mastery statistics.
To improve our service and fix technical issues.
To communicate important service updates (e.g., new question pools, subscription changes).
3. Third-Party Services
We use the following third-party services:
Stripe: Handles all payment processing. Your credit card information is sent directly to Stripe and is never stored on our servers. Stripe's privacy policy applies to payment data. Visit stripe.com/privacy for details.
Sentry: Used for error monitoring and application performance tracking. Sentry may receive technical error data to help us diagnose and fix issues. Visit sentry.io/privacy for details.
4. Cookies and Local Storage
We use essential cookies and browser local storage to manage your login session and authentication tokens. We do not use tracking cookies or third-party advertising cookies. Our authentication tokens are stored in httpOnly cookies for security.
5. Data Retention
Your account data and study progress are retained for as long as your account is active. If you delete your account, your personal information and study history will be permanently removed within 30 days. Anonymized, aggregated usage statistics may be retained indefinitely.
6. Your Rights
You have the right to:
Access and export your personal data and study history.
Correct inaccurate personal information.
Delete your account and associated data.
Cancel your subscription at any time.
7. Data Security
We protect your data using industry-standard security measures including HTTPS encryption for all communications, secure password hashing, and encrypted database backups. We never store sensitive payment information on our servers.
8. Contact Us
If you have questions about this privacy policy or your personal data, please contact us at privacy@hamlicensetestprep.com.